Privacy Policy

Savero (“Savero,” “we,” “us,” or “our”) operates this website and related Savero services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. Customer datasets provided for evaluation, de-identification, or licensing are also subject to the applicable agreement with Savero.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Contact information: your name, work email address, and other contact details you choose to provide.
• Company information: company name, years of operation, business size, the proportion of your business conducted in English, and information you share about your company's data.
• Service information: documents, records, and other information you provide in connection with a valuation or a separate service agreement.
• Communications: messages, emails, and other correspondence you send to us.
• Booking information: your name, email address, time zone, meeting details, and any notes you provide when scheduling a call.
• Recruitment information: application materials you submit through our linked recruiting provider.

1.2 Information Collected Automatically

When you visit our website, we and our service providers may collect:

• Device and connection information: IP address, browser and device information, and technical information needed to serve and secure the website.
• Security information: signals used to verify form submissions, prevent automated abuse, and maintain reliable delivery.
• Form reliability information: limited failure codes and a temporary page identifier used to detect problems loading or submitting the valuation form.
• Website performance information: with your consent, measurements of page loading, responsiveness, and layout stability when you agree to optional measurement.
• Campaign information: with your consent, campaign parameters and the page that brought you to Savero, which may be included with a valuation request.
• Cookies and browser storage: as described in Section 5.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: to respond to valuation requests and provide, manage, and perform our data evaluation, de-identification, and licensing services under the applicable agreements.
• Communication: to respond to inquiries, schedule calls, send service-related updates, and provide customer support.
• Improvement: to maintain and improve our Services, user experience, and content.
• Marketing: to send information about our Services, with your consent where required.
• Campaign measurement: to understand how visitors find us when optional campaign measurement is enabled.
• Performance measurement: to understand and improve website loading and responsiveness when optional website performance measurement is enabled.
• Recruitment: to review applications and communicate with candidates.
• Legal compliance: to comply with applicable laws, regulations, legal processes, or governmental requests.
• Security: to detect, prevent, and address fraud, unauthorized access, and other illegal activities.

3. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases under applicable data protection law:

• Consent: where you have agreed to processing for specific purposes, such as marketing communications or optional browser storage.
• Contractual necessity: where processing is necessary to perform a contract with you or to take pre-contractual steps at your request.
• Legitimate interests: where processing is necessary for our legitimate business interests, such as securing and improving our Services, provided these interests do not override your rights.
• Legal obligation: where processing is necessary to comply with a legal obligation to which we are subject.

4. Third-Party Services and Data Sharing

We do not sell personal information submitted through this website. Any licensing of customer datasets is governed by a separate agreement. We may share information with the following categories of third parties:

4.1 Service Providers

We engage third parties to help deliver our Services, including hosting, security, communications, customer relationship management, recruiting, and professional service providers. They may process information as needed to provide their services to us.

4.2 Website and Inquiry Services

• Hosting and security: providers that host this website and help keep it available and secure.
• Inquiry handling: tools that store valuation and catalog requests so our team can respond.
• Recruiting providers: process job applications when you follow an application link. Their sites have their own privacy notices.

Optional campaign measurement uses browser storage after you agree. Optional website performance measurement requires a separate consent choice. You can manage both choices through Cookie settings in the footer.

4.3 Legal and Regulatory Disclosures

We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar browser storage for the following purposes:

• Necessary functionality: remembering your privacy choice, protecting forms from abuse, and recovering a valuation request if submission fails.
• Optional campaign measurement: remembering campaign details and your landing page and including them with a valuation request. This is off until you agree.
• Optional website performance: allowing optional analytics to measure page loading, responsiveness, and layout stability. This is off until you agree.

Your consent preference is stored in your browser for up to 180 days. Optional campaign information is stored for the browser session. A pending valuation request may be kept in session storage to allow a retry; saved requests older than 24 hours are discarded when read.

You can accept or reject optional storage in the consent banner and change or withdraw your choice at any time using Cookie settings in the footer. We honor the Global Privacy Control signal by keeping optional campaign and website performance measurement off. You can also clear or restrict cookies and storage through your browser settings, although this may affect some website features.

6. Data Transfers

Savero is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards for international data transfers, including standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, and complying with legal obligations. Retention also depends on the applicable service agreement and whether information is needed to resolve disputes or enforce our agreements. Browser storage periods are described in Section 5.

8. Data Security

We implement technical and organizational security measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction, including encryption in transit and access controls.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

9.1 Rights for All Users

Regardless of your location, you may:

• Request access to the personal information we hold about you.
• Request correction of inaccurate personal information.
• Opt out of marketing communications at any time.
• Manage your browser storage preferences through our consent banner or Cookie settings in the footer.

9.2 Rights Under GDPR (EEA/UK Residents)

If you are located in the EEA or United Kingdom, subject to applicable law, you may also:

• Obtain confirmation of whether we process your personal data and request a copy.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data under certain circumstances.
• Request restriction of processing under certain circumstances.
• Receive your personal data in a structured, commonly used, machine-readable format.
• Object to processing based on legitimate interests, including profiling.
• Withdraw consent at any time where processing is based on consent.

You also have the right to lodge a complaint with your local data protection authority.

9.3 Rights Under CCPA/CPRA (California Residents)

If you are a California resident, subject to applicable law, you may have the following rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to know: request the categories and specific pieces of personal information collected, their sources, business purposes, and categories of recipients.
• Right to delete: request deletion of personal information, subject to certain exceptions.
• Right to correct: request correction of inaccurate personal information.
• Right to opt out: opt out of sale or sharing where applicable. You can turn off optional measurement through Cookie settings or Global Privacy Control.
• Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

To exercise your rights, contact privacy@savero.com. We will respond to verifiable requests within the timeframes required by applicable law.

10. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete it promptly. If you believe this has occurred, please contact privacy@savero.com.

11. SMS and Text Messaging Communications

If you opt in to receive SMS or text messages from us, we may use your mobile number to respond to support inquiries or send service-related notifications.

11.1 Consent and Opt-In

We send SMS messages only to mobile numbers that have opted in. Message and data rates may apply, and message frequency varies. You may opt out at any time by replying STOP to a message, and you may reply HELP for assistance.

11.2 Mobile Information Sharing

Your mobile information and SMS opt-in consent will not be sold or shared with third parties for promotional or marketing purposes. We may share information with service providers, such as messaging platforms and phone companies, as necessary to deliver the messaging services you requested.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the last updated date above and, where required by applicable law, provide additional notice.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Savero
Email: privacy@savero.com